pucuk Jurisdiction Notice

Service availability

We at pucuk offer our gaming and sportsbook services only in jurisdictions where local law permits online gaming and wagering activities. We do not target, advertise to, or knowingly accept users from regions where such services are prohibited. By accessing pucuk, you acknowledge that you are physically located in, and a resident of, a jurisdiction where our services are legally available. We maintain compliance by monitoring transaction patterns, geographical data, and regulatory announcements. If we detect access from a restricted jurisdiction, we may suspend, limit, or close your account and return funds to the source payment method at our discretion. We do not make specific legal determinations about any individual jurisdiction; rather, we implement policies to offer services only where applicable law permits. This statement is not a claim of licensure or approval by any specific regulator; it is a statement of our operational practice and commitment to jurisdictional compliance. Our payment partners (DANA, OVO, QRIS, BCA, Mandiri, BRI, BNI) enforce their own compliance requirements, and we work with them to ensure all transactions meet regulatory standards.

Account eligibility

To create and maintain an account at pucuk, you must meet the minimum age requirement set by the laws of your jurisdiction and our terms of service. We do not impose a uniform age rule across all users; instead, we comply with the applicable age of majority or the specific legal age for betting and gaming in your region. During account verification (KYC), we collect your date of birth and cross-check it against our system records. If your age does not meet the applicable requirement, we will decline your account application and not process any transactions. We also screen all new accounts against sanctions lists, known fraudsters, and self-imposed restrictions using third-party databases and watchlists. If you have previously self-imposed restrictions on gaming or are subject to court orders prohibiting your participation in betting activities, you must disclose this during signup; failure to do so may result in account closure and forfeiture of funds. Accounts are for personal use only; we do not permit commercial accounts, proxy accounts, or accounts created on behalf of minors or other individuals. We reserve the right to request additional documentation to verify your identity and source of funds at any time.

Local-law responsibility

Users are solely responsible for verifying that their access to and use of pucuk services comply with the laws and regulations of their own jurisdiction. We at pucuk provide our services in the expectation that our users operate within their local legal framework; however, we do not provide legal advice and cannot assess every user's specific circumstances or local regulations. If you are uncertain whether accessing pucuk is lawful where you reside, you should consult a qualified attorney in your jurisdiction before proceeding. Some regions prohibit online betting and gaming entirely; others permit it under specific conditions such as licensing to local operators only. Still others maintain no formal prohibition but impose significant taxation or banking barriers that effectively discourage participation. We cannot predict how regulators in your jurisdiction will treat your account or activity in the future. By using pucuk, you assume the legal risk of that access and agree to hold us harmless if your local authorities question or take issue with your participation. We will not defend your account on the basis of local law; such disputes are exclusively between you and your local jurisdiction. We recommend staying informed about regulatory changes in your area.

Data and privacy scope

When you create a pucuk account and use our services, we collect personal data including your legal name, date of birth, phone number, email address, national ID number or passport details, postal address, and banking information. This data is used exclusively for account verification (KYC), fraud prevention, tax reporting where applicable, customer support, and compliance with legal obligations. We encrypt all data in transit (via HTTPS) and at rest (using industry-standard encryption) to prevent unauthorized access. We do not sell or share your personal information with third parties for marketing or commercial purposes. However, we do share data with our payment processors (DANA, OVO, QRIS, BCA, Mandiri, BRI, BNI) to the extent necessary to complete transactions, and we may disclose data to regulatory authorities or law enforcement if compelled by lawful legal process or court order. We retain account data for a minimum of seven years following account closure for compliance, audit, and dispute-resolution purposes. For a complete accounting of our data practices, please review our privacy policy, which is accessible via the footer link or available upon request from our support team. If you are subject to data protection laws in your jurisdiction, you may have rights to access, correct, or request deletion of your data; contact us with your request and we will respond in accordance with applicable law.

Contact for legal inquiries

If you have questions about pucuk's legal status, compliance practices, service availability in your jurisdiction, or how local law applies to your use of our services, you may contact our legal team via the support form on our website. Select "Legal Inquiry" or "Compliance Question" from the category dropdown and provide a detailed description of your question. We aim to respond to legal inquiries within seven business days; during major holiday periods (such as Idul Fitri, Idul Adha, or Imlek), response times may extend to ten business days. For urgent compliance matters, please note that we operate under the principle that our services are available only where local law permits, and we reserve the right to restrict or terminate service immediately if legal circumstances change. Please note that we cannot provide personal legal advice and recommend consulting a qualified attorney in your jurisdiction if you require specific guidance about the law applying to your situation. If you are a regulator, government agency, or law enforcement officer, please use the official contact channels specified in our website footer to reach our compliance and legal departments. All legal inquiries are handled confidentially, and we maintain secure logs of legal correspondence for audit and regulatory purposes. We are committed to cooperating with legitimate regulatory inquiries and maintaining transparent communication with authorities in supported jurisdictions.